Privacy Policy

EZ Tribute ("we," "us," or "our") is operated by Cobra Back LLC. This Privacy Policy explains how we collect, use, and protect your information when you use our digital memorial services at eztribute.com.

Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, and memorial service details. We also collect usage data such as pages visited and features used.

How We Use Your Information

We use your information to provide and improve our services, send you verification codes (OTPs) for account login, send service notifications and reminders, and communicate with you about your account.

SMS / Text Message Program

EZ Tribute SMS Program: By providing your mobile phone number on eztribute.com, you consent to receive SMS text messages from EZ Tribute, including one-time login verification codes and service notifications.

Message Frequency: Message frequency varies based on your account activity. You will typically receive one message per login attempt.

Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out: You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message.

Help: Reply HELP to any message for assistance, or contact us at support@cobraback.org.

No Sharing: We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Third-Party Services

We use trusted third-party services to operate our platform, including Twilio for SMS delivery and MongoDB for data storage. These providers are contractually obligated to protect your information.

Your Rights